Executive Sedan Service and Black Car Chauffeurs, Dallas Fort Worth Since 1998
Family run in Frisco since 1998. We answer the phone 24 hours a day, and on hourly bookings your chauffeur stays with you the whole time, so getting back is never something you have to arrange.
On hourly bookings the vehicle and driver stay at the venue for the full time you have booked. No calling for a return car, no standing outside waiting.
We answer the phone 24 hours a day, and quotes come back within the hour. You talk to the people who will actually run your trip.
Twenty eight years, same family, same owner answering the phone. One sedan to a 56 passenger coach, across DFW, across Texas, and worldwide through our affiliates.
Read what clients say about their trips with us on Google, Yelp, and Facebook.
About Our Dallas Limousine Service
Goodman Executive Sedan, Limo & Black Car Service in Frisco & DFW
Goodman Executive Sedan & Limo Service is a family owned executive sedan service, limousine and black car company based in Frisco, Texas. We started here in 1998 and never moved.
Twenty-eight years later we are still family owned, running everything from executive sedans to 56-passenger MCI motor coaches for corporate travelers, wedding parties, concert and sporting event groups, and private aviation clients across North Texas.
Most of our work comes from people who have ridden with us before, or who were told about us by someone who has. That is the part we are proudest of, and it is why we have kept a 5.0 rating on Google.
Multi-Day-Events
Large Scale Events
Commuter & Schools
Airport Transfers
VIP Special Events
How Does Goodman Work
Booking your luxury limousine is simple and seamless.
Request a Quote
Fill out our quick online form with your trip details.
Confirm & Customize
Our team reviews your needs and finalizes your reservation.
Ride In Style
Your chauffeur arrives on time in a spotless luxury vehicle.
Enjoy The Experience
Sit back, relax, and let us handle the drive.
Our Services
Some of Our Service Types
Explore our full range of luxury transportation services in Dallas Fort Worth, including airport, corporate, event, and VIP transfers.

Airport Transportation
Luxury airport transportation in Dallas Fort Worth with on-time pickup, professional chauffeurs, and premium vehicles for stress-free airport transfers.

Private Aviation
Luxury FBO ground transportation in Dallas Fort Worth with private jet transfers, VIP chauffeurs, and premium vehicles for executives and elite travelers.

Corporate Travel
Premium corporate and executive transportation in Dallas Fort Worth with professional chauffeurs, luxury vehicles, and on-time service.

Wedding & Event Transport
Luxury wedding and event transportation in Dallas Fort Worth with professional chauffeurs, stylish vehicles, and on-time service.

Sporting Event Transport
Luxury transportation to stadiums and arenas in Dallas Fort Worth with professional chauffeurs and on-time service for groups and VIPs.

Prom & School Transport
Safe and stylish prom and school event transportation in Dallas Fort Worth with professional chauffeurs and luxury vehicles for students.

Casino & Getaway Transport
Group runs north to WinStar and Choctaw, about an hour to the Oklahoma border. Leave the driving and the drop point to us.

Point-to-Point Transfers
Reliable point-to-point transportation in Dallas Fort Worth with luxury vehicles, professional chauffeurs, and on-time service.

Concert & Sports Transport
Luxury transportation to concerts and sporting events in Dallas Fort Worth with professional chauffeurs, VIP service, and on-time arrivals.

Hourly Chauffeur Service
Flexible hourly chauffeur service in Dallas Fort Worth with luxury vehicles and professional drivers for meetings, events, or personal travel.

Private Black Car Service
Luxury private chauffeur and black car service in Dallas Fort Worth with professional drivers, premium vehicles, and on-time service.

City-to-City Luxury Transport
Luxury city-to-city transportation in Dallas Fort Worth with professional chauffeurs, premium vehicles, and reliable on-time service.

Luxury Sedan & SUV Service
Premium sedan and SUV transportation in Dallas Fort Worth with professional chauffeurs, luxury vehicles, and on-time, stress-free service.

Van, Bus & Coach Service
Luxury Sprinter van, mini bus, and motor coach transportation in Dallas Fort Worth with professional chauffeurs and on-time group service.

Group & Corporate Travel
Premium group and corporate travel solutions in Dallas Fort Worth with luxury vehicles, professional chauffeurs, and on-time service.

Wheelchair Accessible Transport
Safe and comfortable wheelchair accessible transportation in Dallas Fort Worth with professional chauffeurs and accessible luxury vehicles.

VIP Private Jet Transfers
Luxury VIP and private jet transfers in Dallas Fort Worth with professional chauffeurs, premium vehicles, and personalized airport service.
Our Fleet
Sedans for one or two, SUVs for six, Sprinters for fourteen, and coaches up to fifty six. Whatever the headcount, it fits in one vehicle. Every car is cleaned before your trip and driven by a chauffeur who’s done this before.
Every Occasion, Every Size: Weddings, Corporate, Airport & Groups

Luxury Sedans
Executive sedans seating up to 3, airport and FBO transfers, corporate travel, and private trips throughout Frisco, Dallas, Fort Worth, and the metroplex. Our most-booked vehicle for business travelers and suite-level client entertaining.
- Seats: 3
- Luggage: 6

Luxury SUVs
Cadillac Escalade ESV, Seats 6, or 4 passengers with full luggage. Airport and FBO transfers, corporate meetings, and group travel across Frisco, Dallas, Fort Worth, and the metroplex. The right call when the sedan won't hold the bags or the party.
- Seats: 6
- Luggage: 8

Executive Sprinter
Executive Sprinter, Seats 14. Forward-facing seats, room to stand, space for laptops and luggage. Built for corporate teams, airport runs, and conference shuttles.
- Seats: 14
- Luggage: 19

Limo Sprinter
Limo Sprinter, Seats 13, holds 14 bags. Wraparound leather seating, LED lighting, premium sound, and a bar area. This is the celebration vehicle, weddings, birthdays, bachelor and bachelorette parties.
- Seats: 13
- Luggage: 14

Limousine Stretch
Classic stretch limousines seating up to 10, the traditional look for wedding photos, prom arrivals, and milestone celebrations across Frisco, Dallas, Fort Worth, and the metroplex. Leather bench seating, bar area, and a red carpet on request.
- Seats: 10
- Luggage: 8

20 PAX Limo Bus
Limo buses seating 20, perimeter seating so the group faces each other, bar area, LED lighting, and premium sound. Corporate events, group airport transfers, and celebrations across Frisco, Dallas, Fort Worth, and the metroplex.
- Seats: 20
- Luggage: N/A

35 PAX Limo Bus
Limo buses seating 35, the largest group vehicle short of a motorcoach, with perimeter seating, bar area, and premium sound. Large corporate events, conventions, and group transportation across Frisco, Dallas, Fort Worth, and the metroplex.
- Seats: 35
- Luggage: N/A

Mini Buses
Minibuses seating 20 to 36, forward-facing seats and dedicated luggage space, built for getting a group somewhere rather than celebrating along the way. Corporate shuttles, airport group transfers, conference loops, and long-distance road trips out of Frisco and across North Texas.
- Seats: 20 to 36
- Luggage: 42

Midsize Coach Buses
Midsize coach buses seating 36 to 44, forward-facing seats and dedicated luggage bays, built for moving a group efficiently. Corporate events, conference shuttles, airport group transfers, and long-distance travel out of Frisco and across North Texas.
- Seats: 36 to 44
- Luggage: 46

Motor Coaches
MCI motor coaches seating 40 to 56, the full-size coach, with luggage bays, reclining seats, and onboard restroom. Local shuttles and event transfers around DFW, plus corporate events, conventions, team travel, and long-distance charter. Cross-country available on request.
- Seats: 40 to 56
- Luggage: 65
Testimonials
Don’t Just Take Our Words for it
Real reviews from Google corporate travelers, wedding parties, and airport clients across North Texas.
John Cupit653 days agoTrustindex verifies that the original source of the review is Google.
Always professional and on time....Best service in the Metropolitan DFW area
Lucy Semple24 days agoTrustindex verifies that the original source of the review is Google.
Great experience! Very professional and kind! We used it for my daughter’s birthday and he was wonderful!
Harry Wallace392 days agoTrustindex verifies that the original source of the review is Google.
Varick gave us a wonderful ride. He was pleasant and professional. He arrived earlier than expected. I have used Goodman everytime I fly internationally and I always have a great experience. Looking forward to my next trip with them. Thank you, Harry and Toyya
Blake Rice2045 days agoTrustindex verifies that the original source of the review is Google.
Had a wonderful experience setting this up and the vehicle was in great shape. Driver was punctual and friendly. Highly recommend.
David Blanchard136 days agoTrustindex verifies that the original source of the review is Google.
Mr. Ford was excellent and was very accommodating and professional. He drove us to the golf tournament on Friday. Everytime I'm in town I will ask for him. Thank you Mr. Ford!!
K. Hillman1996 days agoTrustindex verifies that the original source of the review is Google.
We called Goodman to arrange a special ride for our son (and friends) to prom. From my initial call to the drop-off - Joe was great all around! I called with a last minute addition of a passenger and he made it happen. If fact, he actually upgraded us to an amazing Mercedes Bus. I got texts to update me throughout the evening - it was truly professional and amazing service. I won't even consider another service - so glad we found Joe - he truly cares about his clients!
Deanne B.3167 days agoVerified
Great experience with Joe and his brand new Mercedes Sprinter van. I would highly recommend him if you're looking for a first class experience. Birthday event for my wife and group of friends. Joe was very prompt and courteous. High level of communication that was reassuring since we had no prior experience with them. The van was decked out with outstanding sound system, leather seats, TVs and stocked bar. I would definitely recommend Joe and his team for any event and will be using them again soon! 5 STARS!!
Andrew K.3020 days agoVerified
Great service and communication. I have historically used a different company but had hoped to start using a Frisco company in the future. Many notices and reminders of our trip. Vehicle in good shape and clean. Driver (owner) very nice guy and made a joke I appreciated. I will be using them exclusively in the future.
gil castro575 days agoTrustindex verifies that the original source of the review is Google.
Still top notch service after multiple uses.
J C354 days agoTrustindex verifies that the original source of the review is Google.
I've used a lot of limo services, and this is by far the best. I was picked up on time when I booked my trip in September, and was greeted with such kindness and professionalism, and got to my flight ahead of schedule. I can't recommend this company enough. I plan to use again for my trip in November.
Jason Davies603 days agoTrustindex verifies that the original source of the review is Google.
Exceptional. The one word descriptor. We've used Goodman Executive several times for our staff transport needs. Joe has been our go to and always prompt! We've had 10:30PM pickups at the airport; and trying to coordinate pickups between Dallas-Love and DFW and they have done outstanding. ---------- When I needed additional transportation on a Saturday for a state license exam, they were willing to transport us to the site, and be certain to be back after the 4 hour exam! Thank you Mr. Ford! ---------- This is an incredible service and the owner, staff, and drivers have been so gracious, thoughtful, and we are so appreciative. Goodman is my only go to for Dallas!+0
Mel M.2834 days agoVerified
My daughter recently had her sweet sixteen celebration and we rented the Mercedes Sprinter which was the highlight of the night. Very professional service, very friendly, and reasonable prices! He even had an app that kept us posted on their location. HIGHLY Recommended!
Stella Michaels1843 days agoTrustindex verifies that the original source of the review is Google.
This was our first time using Goodman Executive. Our driver was not only on time, he was a little early to ensure traffic did not prevent him from arriving by the scheduled time. We were very surprised to see we were upgraded to the new 2021 Escalade at no extra cost. The event was for our son and his girlfriend’s homecoming. After meeting Uriel, we felt at ease leaving our kids in his care. He was professional and kind. We will definitely be using this service for Prom and any additional car service needs in the future. AND we will definitely be requesting Uriel! Thank you for everything!!
Jennifer Schnakenberg487 days agoTrustindex verifies that the original source of the review is Google.
The driver was excellent
Gregory Nichols600 days agoTrustindex verifies that the original source of the review is Google.
Great driver!!
Ash G.2718 days agoVerified
We always use Goodman Executive Sedan Service when needing transportation, we actually used them this morning. They are very professional and the vehicles are super clean. The Mercedes Sprinter is great for parties, love the lights and music!!
Lauren C.1181 days agoVerified
You guys, this company deserves all the praise. We had an issue with our former party bus bailing on us within 30 minutes of trying to leave. We called Goodman who immediately came to the rescue. He got to us on time, was polite. He saved our day! He was so kind to extend our trip a bit longer due to another issue we had. We asked to stop and use the restroom on the way home (even though we had already gone past our time limit) and he was so kind to do this. I can't recommend this company enough. We will def be back! Thank you so much again for helping us
Chris C.3300 days agoVerified
If you are looking for a top notch experience, these are your guys! I began looking last minute for a sprinter van to take a group of friends to a concert for my girlfriends birthday. A friend recommended Goodman Executive Services and we were not disappointed. Joe arrived to pick us up from my home 10 minutes early and did not rush us. The sprinter van was new, clean, extremely comfortable, had a great sound system and mood lighting. Joe was very professional, friendly, and easy going. He really took care of our group. He got us to and from our destination without a hitch. He took all the transportation worry out of the night so we could enjoy ourselves and celebrate! I would highly recommend Goodman Executive Services to anyone, including my friends and family. Thanks Joe!!!
Emily Youngblood1625 days agoTrustindex verifies that the original source of the review is Google.
They helped me at the very last minute and completely pulled through! Showed up early, the bus was super clean, our driver was incredibly friendly and easy to work with! He was transporting our kids to prom, and I know he drove with caution. Much appreciated!
Tyler Parafinik2036 days agoTrustindex verifies that the original source of the review is Google.
Driver was on time and professional. Arrived at our destination early during rush hour... not an easy task! The owner Joe made it a great experience. Thank you for the service.
Wanda Robinson359 days agoTrustindex verifies that the original source of the review is Google.
Excellent service and professionalism! Always an excellent experience. Mr Ford was exceptional!
n_zondo950 days agoTrustindex verifies that the original source of the review is Google.
Amazing service! They did a great job catering to our needs and making sure we had a great time. Highly recommend
Patricia Mccamey753 days agoTrustindex verifies that the original source of the review is Google.
I’ve used this service for years and love the fact that I can always depend on them to be on time and thoughtful! I won’t use anyone else!
Kim Cornelius718 days agoTrustindex verifies that the original source of the review is Google.
Always reliable and friendly.
Jay Cochran23 days agoTrustindex verifies that the original source of the review is Google.
James was very professional and courteous Found outside baggage check in but they were closed A definite asset to your company Jay Cochran
Aydee McInnis178 days agoTrustindex verifies that the original source of the review is Google.
This car service goes above and beyond!! I would call upon them again, and definitely, recommend to others.
Teresa G1132 days agoTrustindex verifies that the original source of the review is Google.
I used Goodman Executive Sedan Service to take my daughter and son-in-law from their wedding venue to a local hotel. The sedan arrived on time and the driver was very friendly. I would definitely recommend them to anyone needing sedan/limo service.
Richardson Brown436 days agoTrustindex verifies that the original source of the review is Google.
The drivers are very friendly, on time and helpful. Vehicles are comfortable and very nice!
Sally Huffman779 days agoTrustindex verifies that the original source of the review is Google.
Mr Ford, is a curtious driver. He’s great to talk to if you want or he will not bother you. He made sure it wasnt too cold in the car. And asked if there was anything he could do for me. He knows how to handle himself and I was never afraid of his driving . If you want a peaceful drive I would call them.
Lynn Markel411 days agoTrustindex verifies that the original source of the review is Google.
Excellent service by Verrick again today meeting us at luggage claim and taking us home. Careful driver and pleasant manner.
Kim Tullos1399 days agoTrustindex verifies that the original source of the review is Google.
Joe and his staff are absolutely fantastic. I rely on their services frequently and they are extremely professional. No matter what curveball I give them (i.e., last minute venue changes, emergency pick ups, short notice scheduling, etc.), they adapt quickly with such promptness and professionalism. They have met and surpassed every challenge I have presented. Goodman Executive Sedan & Limo provides consistent service with the highest standards and I strongly recommend Joe and his team!
Chi Kan91 days agoTrustindex verifies that the original source of the review is Google.
Professional, friendly and accommodating service. Highly recommended
Eva Cristina Harris323 days agoTrustindex verifies that the original source of the review is Google.
I always have an excellent experience with this airport car service. The drivers are professional, punctual, and attentive, and the vehicles are truly impeccable — clean, comfortable, and in perfect condition. Their reliability and consistency make every trip stress-free. Highly recommended for anyone looking for top-notch service.
Monica Marino1766 days agoTrustindex verifies that the original source of the review is Google.
Our company has used Goodman Exectuive Sedan on several occasions and they have always exceeded our expectations. Their drivers are professional, courteous, attentive and always on time. I HIGHLY recommend this company to anyone in need of car / van / bus service - you will not be disappointed!
Jessica McIntyre1152 days agoTrustindex verifies that the original source of the review is Google.
Our Driver Varick was excellent. He arrived early, the vehicle was clean and beautiful. Varick even had the seats adjusted for my husbands height. He took great care of us all night. I would highly recommend Goodman Sedan they always take care of us right!
S Brown373 days agoTrustindex verifies that the original source of the review is Google.
Loved the special attention and kindness of our driver. We arrived early and it was the calmest drive ever to the airport!! Worth every penny!
sarat donepudi598 days agoTrustindex verifies that the original source of the review is Google.
Prompt service.Clean limo.Always on time .Goes extra lengths to keep us safe and happy
Six Shooter Junction Boutique620 days agoTrustindex verifies that the original source of the review is Google.
Really nice and clean vehicles and the staff is amazing. We will use them again.
B Communicates1083 days agoTrustindex verifies that the original source of the review is Google.
A-M-A-Z-I-N-G services. When you see a business with as many 5-star reviews, you probably wonder what's up. Well, let me tell you... We utilized Goodman for a business arrangement, and they were on time, very professional, extremely accommodating, and went above and beyond to ensure our satisfaction. Bonus, I could not find a better-priced service! James, the driver, was friendly, professional, and a joy to work with. The owner, Joe, also very professional, provided such prompt replies during our booking, making the reservation experience easy. No hoops to jump through! I will definitely use Goodman Executive Service again! Goes without saying, it's no wonder why they have all 5-star reviews.+0
Arthur Guerrero214 days agoTrustindex verifies that the original source of the review is Google.
Great experience with Goodman. With what seems like a new norm of airline connections being unreliable, Goodman got my party of 7 from Dallas to San Antonio reserved that day! Driver James was great and communication was clear every step of the way, right down to where to meet outside at busy DFW. I'm thinking any connecting flight between San Antonio to Austin or Houston may be replaced by Goodman from now on.
Sbrown86 days agoTrustindex verifies that the original source of the review is Google.
Excellent, professional shuttle service. We have used them several times for airport trips and I can’t say enough good things about this service. Eric is such a help to us!!
ron sunshine499 days agoTrustindex verifies that the original source of the review is Google.
Excellent service.... Driver was excellent and eager to help in a last minute out of the ordinary type of situation. Definitely would recommend them. And use them for future needs.
Sydney Moniot899 days agoTrustindex verifies that the original source of the review is Google.
Goodman service is amazing!! Mr. Ford is such an incredible driver! He always goes above & beyond every ride (early, dressed nicely, helps with bags, kind, etc). I always look forward to seeing him! Joe has also been such an incredible help and driver! He answers my calls, helps solve issues if there are any, is prompt, & his cars are always spotless. Our trips are stress free! 10/10!
Dana Moody213 days agoTrustindex verifies that the original source of the review is Google.
I put in a quote late at night for service for the next morning, and they got back to me first thing in the morning with a quote. Mr. Joe Yetzer reached out right away, answered any questions I had, sent me the link for deposit, and the Limo Sprinter Van was at my door an hour and a half later ready to pick up 11 passengers(8 teens, two children, and one adult) to head to Six Flags Over Texas. The vehicle was meticulously clean and beautiful inside. It came with ice, mini bottles of water, and plastic champagne glasses. Our driver, Mr. Ford was friendly, polite, and punctual. Any time a passenger entered or exited the vehicle he came around to open the door and waited patiently outside until they entered the vehicle. His level of professionalism for a group of children was exceptional. He made us all feel like royalty. He kept me informed on his arrival time every step of the way, offering us the option to change times if needed. He picked us up from Six Flags right on schedule and took us to dinner. He waited right outside and took us home, dropping several passengers at their house. His driving was great too. No speeding or jamming on the brakes. I highly recommend Mr. Ford and Goodman Executive Sedan Service and will use them again in the future.+1
BrainPro BrainTraining1914 days agoTrustindex verifies that the original source of the review is Google.
Goodman Exec. communicated well, was flexible with a restaurant change, and delivered personal service. We would definitely utilize their services again!
Cody McCaffity591 days agoTrustindex verifies that the original source of the review is Google.
We had an amazing experience with Goodman Executive. First time renting a limo service and Joe was very helpful and communicative the whole time. We had a few locations to go to for my little sister’s sweet 16 and our driver Chris was exceptional. He was very professional, punctual, and flexible with our arrangements. 10/10 recommend and will use Goodman again in the future.+0
Varick Ford1107 days agoTrustindex verifies that the original source of the review is Google.
Very excellent service always on time with professional drivers
Lori Morrison550 days agoTrustindex verifies that the original source of the review is Google.
We could not have asked for a better experience. James was absolutely the best! Thanks for making a 16 year olds dreams come true!!
Celine M.3321 days agoVerified
Outstanding service. We rented a party bus for a 16 birthday dinner downtown. The bus and interior were amazing well kept and clean. Water for us and a place to put our sodas for the tees The ride was amazing, they have a great sound system and our driver was careful with the teens. He knew exactly where to take us and was ready promptly when we had to leave. I highly suggest using them for your events! We will be using them again!
Emanuel Peevy1031 days agoTrustindex verifies that the original source of the review is Google.
Great experience as always. Mr. FORD was super nice as well as a great driver.
Areas We Serve for Limo and Black Car Transportation
Contact Us
Got Questions? Reach Out to Us
Email Us
We respond promptly to all inquiries.
Call Us
Answered 24 hours a day, 7 days a week by live dispatch.
Frisco Office
Frisco, TX 75034
Montgomery Office
Montgomery, TX 77316
FAQ
Frequently Asked Questions
Where do I meet my chauffeur at DFW / Love Field Airport?
Curbside pickup is standard at both airports. Once you have your bags, your chauffeur will direct you to the pickup point by phone, call or text the number on your confirmation when you land.
If you booked our meet-and-greet service ($25), your chauffeur will be waiting inside at baggage claim with a sign showing your name.
Wait time: Arrivals include 30 minutes of complimentary wait time on domestic flights and 45 minutes on international. We track your flight and adjust for early or delayed arrivals.
If you can’t find your chauffeur, call dispatch right away:
- (254) 269-5474, domestic
- (888) 304-0626, toll-free, best for international arrivals
Please call before leaving the airport. If we don’t hear from you, the trip is charged as a no-show under our standard terms.
Aren’t all limousine services basically the same?
- 28 years in business, based in Frisco since 1998, most DFW operators are under ten years old
- 5.0 stars on Google, across 121 client reviews
- 30 to 45 minutes of complimentary wait time on airport arrivals, with live flight tracking, rideshare holds a car for about five minutes
- 24/7 live dispatch, a real person answers, whatever time your flight lands
- Private aviation and FBO experience at Addison, Dallas Executive, and Love Field, including planeside pickup where permitted
- A fleet from sedans to 56-passenger MCI motor coaches, so your group doesn’t get split across vehicles
- Service worldwide from Frisco, with cross-country motorcoach charter on request
- Written confirmation of every reservation, with rates and terms stated up front
How far in advance should I place a reservation?
For sedans and SUVs, 24 to 48 hours is usually enough, though we take same-day bookings whenever a vehicle is available.
For Sprinter vans, mini buses, and motor coaches, book as early as you can, ideally 2 to 4 weeks out, and earlier for peak dates. Prom season, graduation weekends, holidays, and major events at AT&T Stadium or the convention centers fill our group vehicles well in advance.
One thing worth knowing: our cancellation windows are 48 hours for sedans and SUVs, 7 days for Sprinter vans, and 14 days for mini buses and motor coaches. If you book a group vehicle inside its window, the reservation is confirmed but no longer cancellable without full charge. We’ll tell you at booking if that applies to your date.
For private aviation and FBO pickups, call as soon as you have a tail number and an estimated arrival. Private schedules move, and the earlier we’re in the loop the easier it is to adjust.
Need something last-minute? Call (254) 269-5474. We run 24/7 live dispatch, so someone will answer whatever the hour, and we’ll do our best with what’s available.
Do you offer off-hour service?
Yes. We run 24/7, with live dispatch, a real person answers the phone whatever the hour, not an answering service.
A 3:00 AM airport pickup, a late-night event run home, an FBO arrival that slips to midnight: all standard for us. Roughly a third of airport work happens outside business hours anyway.
For off-hour trips we recommend booking at least 24 hours ahead so we can assign a chauffeur. For urgent or same-day needs, call (254) 269-5474 and we’ll do our best with what’s available.
What are your standard cancellation policies?
Cancellation windows depend on the vehicle reserved:
- Sedans and SUVs, 48 hours before scheduled pickup
- Sprinter vans (Executive, Limo, Jet/CEO), 7 days before scheduled pickup
- Mini buses, coach buses, and motor coaches, 14 days before scheduled pickup
Cancellations made after these windows are charged the full fare. Deposits are non-refundable regardless of when a reservation is cancelled.
To cancel, call our office at (254) 269-5474. Cancellations take effect when we acknowledge them. Please don’t rely on voicemail, email, or text.
Need to change a booking rather than cancel it? Call us. Date, time, and vehicle changes are often possible even inside the cancellation window, subject to availability, and the rate may change with the trip.
Booking inside a window: if you reserve a group vehicle fewer days out than its cancellation window, the reservation is confirmed but can’t be cancelled without full charge. We’ll flag it at booking if that applies to you.
Do you require a deposit and when do I pay it?
Yes. All reservations require a deposit to lock in your date and time. Your booking isn’t confirmed until the deposit is paid.
Sedans and SUVs, deposit due at booking, balance charged after the trip.
Sprinter vans, mini buses, and motor coaches, deposit due at booking. The amount depends on vehicle and trip length, and we’ll tell you the exact figure before you commit.
Large or multi-vehicle events, a signed agreement plus deposit secures the date and the vehicles.
Final payment is due before the service date unless your agreement says otherwise. Deposits are non-refundable regardless of when a reservation is cancelled.
Corporate accounts, consolidated monthly billing with net-30 terms, subject to approved credit and a PO. Ask us about setting one up if your company books regularly.
Call (254) 269-5474 to confirm a reservation or go over payment details.
How can I obtain a receipt for my charges?
A detailed receipt is emailed to you automatically once your trip is complete and payment has processed. It includes the date, time, vehicle type, pickup and drop-off locations, and total charges, everything you need for an expense report.
Need another copy, or a receipt broken out differently for business reporting?
- Email info@goodmansedan.com
- Call the office at (254) 269-5474
- Or pull it from your online account
Logging in: enter your email address or cell number and we’ll send a verification code no password to remember.
Do you offer corporate and personal accounts?
Yes, both.
Corporate accounts
- Consolidated monthly billing with detailed trip reports for expense reconciliation
- Net-30 terms with approved credit and a PO
- One point of contact who knows your account, not a call center
- 24/7 live dispatch for travelers on the road
- Standing arrangements for recurring runs: airport, client pickups, employee shuttles
Personal accounts
- Stored payment methods, so booking takes a minute
- Reservation history and receipts in one place
- Useful if you travel often or book several events a year
To set one up, call (254) 269-5474.
Do you offer transfers, i.e., “drop-off and pickup” service for special events?
We do offer point-to-point transfers, but most special events require an hourly minimum instead. Here’s why.
On event nights, the roads around a venue are gridlocked for an hour or more after the last song or the final whistle. A vehicle that leaves after drop-off can’t reliably get back in, and if we’ve released it to another booking, we can’t guarantee it’s available when you’re ready to go. Booking hourly keeps the vehicle and the chauffeur with you for the whole event, which is the only way to promise a ride home at a specific time.
What that gets you:
- The same vehicle and chauffeur all evening
- Somewhere secure to leave coats, bags, and gifts
- Stops along the way, dinner before, drinks after, without rebooking
- A guaranteed ride home, not a hope that something’s available
Hourly works well for concerts, weddings, galas, sporting events, and nights out. For quiet-hour trips where traffic isn’t a factor, point-to-point is usually fine and cheaper, just ask and we’ll tell you which fits your evening.
Call (254) 269-5474 for pricing and availability.
What if I only need the vehicle to pick us up and drop us off. Can you offer this type of service?
Airport transfers are always point-to-point. No hourly minimum, any day, any hour. A one-way run to DFW or Love Field is priced on distance and vehicle, and that’s it.
Event trips are booked hourly. Weddings, dinner runs, concerts, and sporting events are reserved as a block of time rather than a one-way fare:
- Friday and Saturday, 4-hour minimum on sedans, SUVs, and limousines; 5 to 6 hours on our larger vehicles
- Proms, concerts, and sporting events, 5 to 6 hours
- FBO and private aviation arrivals, 2-hour minimum, because private schedules move
For several vehicles the block is already built into the base rate you’ll see when booking. Anything outside these can be worked out with management call and ask.
Why events work differently: the roads around a venue are gridlocked for an hour or more after an event ends, so a vehicle that leaves after drop-off can’t reliably get back in. And if we release your vehicle to another booking, we can’t promise it’s free when you’re ready to leave. Reserving the block is what lets us guarantee a specific vehicle at a specific time.
What the block gets you:
- The same vehicle and chauffeur all evening
- Somewhere secure to leave coats, bags, and gifts
- Stops along the way dinner before, drinks after without rebooking
- A guaranteed ride home at the time you choose
Everything else is point-to-point. Daytime transfers, business meetings, trips between two addresses.
Call (254) 269-5474 with your date, times, vehicle, and destinations, and we’ll tell you exactly which applies and what the minimum is before you commit. You’ll never see a minimum on an invoice that wasn’t in your quote.
What amenities are your vehicles stocked with?
Standard in every vehicle:
- Bottled water
- Climate control
- Phone charging
- Bluetooth audio
- Tinted windows
- Interiors cleaned before every trip
Varies by vehicle: Wi-Fi, leather seating, premium sound, and bar areas are available on specific vehicles rather than fleet-wide. Ask when you book and we’ll tell you what’s in the one you’re reserving.
On request: refreshments and snacks can be arranged in advance, with additional fees depending on what you’d like.
Call (254) 269-5474 with any special requests, we can usually accommodate them with notice.
Do you require a “damage” or “cleaning” deposit?
Not for standard reservations. For weddings, proms, large groups, and extended rentals we may hold a refundable security deposit. If so, it’s discussed at booking and stated in your agreement, never added later.
When cleaning or damage charges apply
Charges are billed to the card on file if a vehicle needs more than normal cleaning after a trip. The usual causes:
Sickness requiring interior sanitation
Spilled drinks or food beyond routine wipe-down
Evidence of smoking or vaping
Broken glassware or damaged upholstery, trim, or equipment
Normal use is expected and never charged. We’re talking about the difference between a vacuum and a vehicle out of service for a day.
Fees are itemized and sent with photos before anything is billed. If your group has a concern about a charge, call us and we’ll walk through it.
Questions about deposits or charges: (254) 269-5474.
Do you allow smoking in your vehicles?
No. Smoking and vaping are prohibited in all our vehicles, including cannabis.
If there’s evidence of smoking in a vehicle, a cleaning fee is charged to the card on file. Smoke removal takes a vehicle out of service, which is why this one isn’t flexible.
Questions: (254) 269-5474.
